700 Conversational Customer Service Japanese Intensive Training for Immediate Use (Includes 2 CD)

EAN: 9784863923126

ISBN: 978-4-86392-312-6 // ISBN: 9784863923126
Year of publication: 2016
Publisher: Jreasearch
Number of pages: 223
Language: English, Japanese
Country of origin: Japan

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700 Conversational Customer Service Japanese Intensive Training for Immediate Use is a book to learn expressions in Japanese with which to speak to people who are in a different social status than we are. For this reason, this book contains honorific forms and ways to express yourself in Japanese and it is targeted to those who are seeking to improve and practice keigo (敬語) in its different forms. 

The book contains 700 expressions divided in 8 sections, each focused in a certain topic: Stores, conversations through the phone, restaurants etc. Each page contains expressions written in Japanese, English and Romanized. Right below, there is a brief definition of each of them and after, sentences contextualizing all terms. 

The book includes two CDs in which all expressions and examples are read, which helps improving listening comprehension.

Description by the publisher

現在、日本で働く外国人は増加の一途で、活躍の場もあらゆる業種・職種に広がっている。特に増えているのがサービス産業で、彼らは日々、一般の日本人を相手に、他の日本人と同じ仕事をしている。その結果、彼らにはより高い日本語力と日本的なサービス精神が求められるようになった。そこで役立つのがこの本!(従来の日本語教材は工場やオフィスを想定したもの) 店や企業にとっては「持たせて安心できる」、働く外国人にとっても「安心と自信が得られる」一冊。




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